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Chocolate<00:00:06.720><c> Shop</c><00:00:06.960><c> Ice</c><00:00:07.279><c> Cream</c><00:00:07.520><c> Company</c><00:00:07.839><c> is</c><00:00:08.080><c> a</c>

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Chocolate Shop Ice Cream Company is a
 

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Chocolate Shop Ice Cream Company is a
family-owned<00:00:08.960><c> business.</c><00:00:09.440><c> My</c><00:00:09.679><c> husband's</c>

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family-owned business. My husband's
 

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family-owned business. My husband's
parents<00:00:10.559><c> started</c><00:00:10.880><c> the</c><00:00:11.120><c> company</c><00:00:11.440><c> in</c><00:00:11.759><c> 1962.</c>

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parents started the company in 1962.
 

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parents started the company in 1962.
Started<00:00:13.360><c> off</c><00:00:13.519><c> as</c><00:00:13.840><c> just</c><00:00:14.000><c> a</c><00:00:14.240><c> little</c><00:00:14.480><c> ice</c><00:00:14.719><c> cream</c>

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Started off as just a little ice cream
 

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Started off as just a little ice cream
shop<00:00:15.519><c> serving</c><00:00:16.400><c> candies</c><00:00:17.119><c> and</c><00:00:17.359><c> then</c><00:00:17.600><c> ice</c><00:00:17.840><c> cream</c>

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shop serving candies and then ice cream
 

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shop serving candies and then ice cream
that<00:00:18.240><c> they</c><00:00:18.400><c> made</c><00:00:18.560><c> in</c><00:00:18.720><c> the</c><00:00:18.880><c> back</c><00:00:19.039><c> room.</c><00:00:19.680><c> Now</c><00:00:20.160><c> we</c>

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that they made in the back room. Now we
 

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that they made in the back room. Now we
have<00:00:20.800><c> four</c><00:00:21.199><c> company</c><00:00:21.520><c> owned</c><00:00:21.840><c> stores</c><00:00:22.640><c> and</c><00:00:23.039><c> we</c>

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have four company owned stores and we
 

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have four company owned stores and we
distribute<00:00:24.000><c> our</c><00:00:24.320><c> brand</c><00:00:24.560><c> of</c><00:00:24.720><c> ice</c><00:00:24.960><c> cream</c><00:00:25.199><c> to</c><00:00:25.600><c> ice</c>

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distribute our brand of ice cream to ice
 

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distribute our brand of ice cream to ice
cream<00:00:26.080><c> shops</c><00:00:26.800><c> throughout</c><00:00:27.599><c> 37</c><00:00:28.480><c> states.</c><00:00:29.119><c> Now</c>

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cream shops throughout 37 states. Now
 

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cream shops throughout 37 states. Now
for<00:00:29.679><c> our</c><00:00:29.920><c> brand,</c><00:00:30.720><c> we</c><00:00:31.039><c> also</c><00:00:31.439><c> manufacture</c><00:00:32.320><c> for</c>

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for our brand, we also manufacture for
 

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for our brand, we also manufacture for
some<00:00:33.360><c> other</c><00:00:33.920><c> larger</c><00:00:35.120><c> accounts</c><00:00:35.680><c> for</c><00:00:35.920><c> private</c>

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some other larger accounts for private
 

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some other larger accounts for private
label,<00:00:36.960><c> a</c><00:00:37.200><c> lot</c><00:00:37.280><c> of</c><00:00:37.440><c> national</c><00:00:37.840><c> brands</c><00:00:38.160><c> that</c><00:00:38.399><c> you</c>

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label, a lot of national brands that you
 

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label, a lot of national brands that you
can<00:00:38.800><c> find</c><00:00:38.879><c> in</c><00:00:39.200><c> grocery</c><00:00:39.520><c> stores.</c><00:00:40.399><c> We</c>

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can find in grocery stores. We
 

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can find in grocery stores. We
specialize<00:00:41.360><c> in</c><00:00:41.680><c> a</c><00:00:42.000><c> higherend</c><00:00:42.640><c> product.</c><00:00:43.280><c> So</c><00:00:43.600><c> we</c>

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specialize in a higherend product. So we
 

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specialize in a higherend product. So we
are<00:00:44.160><c> going</c><00:00:44.320><c> to</c><00:00:44.480><c> be</c><00:00:44.879><c> the</c><00:00:45.440><c> super</c><00:00:45.760><c> fatty,</c><00:00:46.640><c> super</c>

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are going to be the super fatty, super
 

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are going to be the super fatty, super
dense<00:00:47.600><c> good</c><00:00:47.920><c> stuff.</c><00:00:49.280><c> We've</c><00:00:49.680><c> gone</c><00:00:49.840><c> through</c><00:00:50.079><c> a</c>

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dense good stuff. We've gone through a
 

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dense good stuff. We've gone through a
lot<00:00:50.480><c> of</c><00:00:50.640><c> growth</c><00:00:51.120><c> in</c><00:00:51.360><c> the</c><00:00:51.600><c> past</c><00:00:51.840><c> few</c><00:00:52.079><c> years.</c><00:00:52.960><c> We</c>

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lot of growth in the past few years. We
 

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lot of growth in the past few years. We
didn't<00:00:53.520><c> have</c><00:00:53.680><c> a</c><00:00:54.000><c> system</c><00:00:54.239><c> in</c><00:00:54.480><c> place</c><00:00:54.640><c> that</c><00:00:54.960><c> was</c>

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didn't have a system in place that was
 

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didn't have a system in place that was
ready<00:00:55.440><c> for</c><00:00:55.680><c> that.</c><00:00:56.480><c> So</c><00:00:56.960><c> we</c><00:00:57.199><c> had</c><00:00:57.440><c> used</c><00:00:57.840><c> fishbowl</c>

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ready for that. So we had used fishbowl
 

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ready for that. So we had used fishbowl
and<00:00:58.879><c> then</c><00:00:59.199><c> it</c><00:00:59.440><c> connected</c><00:00:59.840><c> with</c><00:01:00.079><c> QuickBooks.</c>

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and then it connected with QuickBooks.
 

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and then it connected with QuickBooks.
They<00:01:01.280><c> did</c><00:01:01.520><c> integrate</c><00:01:02.000><c> together,</c><00:01:02.800><c> but</c><00:01:03.039><c> the</c>

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They did integrate together, but the
 

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They did integrate together, but the
integration<00:01:03.840><c> wasn't</c><00:01:04.320><c> perfect.</c><00:01:05.360><c> So</c><00:01:06.000><c> the</c>

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integration wasn't perfect. So the
 

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integration wasn't perfect. So the
information<00:01:06.640><c> that</c><00:01:06.880><c> was</c><00:01:06.960><c> in</c><00:01:07.119><c> QuickBooks</c>

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information that was in QuickBooks
 

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information that was in QuickBooks
didn't<00:01:08.000><c> always</c><00:01:08.240><c> match</c><00:01:08.560><c> what</c><00:01:08.799><c> was</c><00:01:08.880><c> in</c>

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didn't always match what was in
 

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didn't always match what was in
Fishbowl.<00:01:10.240><c> And</c><00:01:10.720><c> trying</c><00:01:11.040><c> to</c><00:01:11.600><c> gather</c><00:01:12.000><c> the</c>

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Fishbowl. And trying to gather the
 

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Fishbowl. And trying to gather the
correct<00:01:12.640><c> information</c><00:01:13.200><c> was</c><00:01:13.439><c> always</c><00:01:13.680><c> really</c>

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correct information was always really
 

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correct information was always really
hard.<00:01:15.040><c> As</c><00:01:15.360><c> far</c><00:01:15.520><c> as</c><00:01:15.760><c> manufacturing,</c><00:01:16.880><c> we</c><00:01:17.119><c> were</c>

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hard. As far as manufacturing, we were
 

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hard. As far as manufacturing, we were
doing<00:01:17.520><c> everything</c><00:01:17.840><c> on</c><00:01:18.159><c> paper</c><00:01:18.640><c> and</c><00:01:18.880><c> then</c><00:01:19.360><c> we</c>

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doing everything on paper and then we
 

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doing everything on paper and then we
would<00:01:19.920><c> enter</c><00:01:20.240><c> it</c><00:01:20.560><c> after</c><00:01:20.799><c> the</c><00:01:21.040><c> fact</c><00:01:21.439><c> into</c><00:01:21.840><c> the</c>

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would enter it after the fact into the
 

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would enter it after the fact into the
system.<00:01:23.360><c> All</c><00:01:23.600><c> of</c><00:01:23.680><c> our</c><00:01:23.920><c> inventories</c><00:01:24.479><c> would</c><00:01:24.720><c> be</c>

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system. All of our inventories would be
 

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system. All of our inventories would be
a<00:01:25.200><c> couple</c><00:01:25.439><c> days</c><00:01:25.759><c> behind</c><00:01:26.240><c> when</c><00:01:26.560><c> it</c><00:01:26.720><c> came</c><00:01:26.880><c> to</c>

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a couple days behind when it came to
 

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a couple days behind when it came to
ingredients<00:01:28.159><c> as</c><00:01:28.479><c> well</c><00:01:28.720><c> as</c><00:01:28.960><c> finished</c><00:01:29.360><c> goods,</c>

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ingredients as well as finished goods,
 

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ingredients as well as finished goods,
which<00:01:30.320><c> led</c><00:01:30.560><c> to</c><00:01:30.640><c> a</c><00:01:30.880><c> lot</c><00:01:30.960><c> of</c><00:01:31.119><c> issues</c><00:01:31.520><c> with</c>

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which led to a lot of issues with
 

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which led to a lot of issues with
shipping,<00:01:32.640><c> but</c><00:01:32.960><c> also,</c><00:01:33.680><c> you</c><00:01:33.840><c> know,</c><00:01:33.920><c> the</c><00:01:34.159><c> system</c>

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shipping, but also, you know, the system
 

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shipping, but also, you know, the system
says<00:01:34.880><c> you</c><00:01:35.119><c> have</c><00:01:35.680><c> 200</c><00:01:36.079><c> lb</c><00:01:36.400><c> of</c><00:01:36.560><c> brownies,</c><00:01:36.960><c> but</c>

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says you have 200 lb of brownies, but
 

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says you have 200 lb of brownies, but
they<00:01:37.600><c> were</c><00:01:37.759><c> actually</c><00:01:37.920><c> used</c><00:01:38.240><c> yesterday,</c><00:01:38.640><c> but</c>

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they were actually used yesterday, but
 

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they were actually used yesterday, but
nobody<00:01:39.280><c> remembers</c><00:01:39.680><c> that.</c><00:01:40.159><c> So,</c><00:01:40.640><c> we</c><00:01:40.880><c> had</c><00:01:40.960><c> a</c><00:01:41.119><c> lot</c>

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nobody remembers that. So, we had a lot
 

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nobody remembers that. So, we had a lot
of<00:01:41.360><c> issues</c><00:01:41.680><c> with</c><00:01:41.840><c> that</c><00:01:42.079><c> as</c><00:01:42.320><c> well.</c><00:01:43.280><c> So,</c><00:01:43.520><c> when</c><00:01:43.680><c> I</c>

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of issues with that as well. So, when I
 

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of issues with that as well. So, when I
first<00:01:44.560><c> started</c><00:01:44.960><c> looking</c><00:01:45.280><c> for</c><00:01:45.520><c> an</c><00:01:45.680><c> ERP</c><00:01:46.240><c> system,</c>

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first started looking for an ERP system,
 

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first started looking for an ERP system,
I<00:01:47.439><c> ended</c><00:01:47.759><c> up</c><00:01:48.000><c> searching</c><00:01:48.399><c> into</c><00:01:48.720><c> it</c><00:01:48.960><c> a</c><00:01:49.119><c> little</c>

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I ended up searching into it a little
 

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I ended up searching into it a little
bit<00:01:49.439><c> more.</c><00:01:49.759><c> I</c><00:01:50.000><c> realized</c><00:01:50.399><c> that</c><00:01:50.640><c> the</c><00:01:50.799><c> MEES</c>

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bit more. I realized that the MEES
 

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bit more. I realized that the MEES
system<00:01:51.759><c> was</c><00:01:52.000><c> very</c><00:01:52.320><c> needed</c><00:01:52.560><c> within</c><00:01:52.960><c> our</c>

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system was very needed within our
 

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system was very needed within our
facility<00:01:53.600><c> as</c><00:01:53.840><c> well.</c>

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facility as well.
 

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facility as well.
Plex<00:01:55.920><c> was</c><00:01:56.079><c> put</c><00:01:56.159><c> on</c><00:01:56.399><c> our</c><00:01:56.560><c> radar</c><00:01:57.280><c> because</c><00:01:57.600><c> one</c><00:01:57.840><c> of</c>

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Plex was put on our radar because one of
 

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Plex was put on our radar because one of
our<00:01:58.079><c> private</c><00:01:58.399><c> label</c><00:01:58.799><c> accounts</c><00:01:59.360><c> actually</c><00:01:59.759><c> uses</c>

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our private label accounts actually uses
 

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our private label accounts actually uses
Plex.<00:02:00.960><c> We</c><00:02:01.360><c> really</c><00:02:02.000><c> liked</c><00:02:02.399><c> the</c><00:02:02.640><c> way</c><00:02:02.799><c> that</c><00:02:02.960><c> it</c>

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Plex. We really liked the way that it
 

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Plex. We really liked the way that it
was<00:02:03.360><c> manufacturing</c><00:02:04.159><c> focused.</c><00:02:04.960><c> It</c><00:02:05.200><c> felt</c><00:02:05.439><c> like</c>

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was manufacturing focused. It felt like
 

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was manufacturing focused. It felt like
it<00:02:05.759><c> was</c><00:02:05.840><c> a</c><00:02:06.079><c> perfect</c><00:02:06.479><c> fit</c><00:02:07.040><c> for</c><00:02:07.360><c> what</c><00:02:07.680><c> we</c><00:02:08.000><c> needed</c>

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it was a perfect fit for what we needed
 

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it was a perfect fit for what we needed
and<00:02:08.720><c> what</c><00:02:08.959><c> we</c><00:02:09.200><c> do.</c>

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and what we do.
 

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and what we do.
After<00:02:11.039><c> we</c><00:02:11.520><c> made</c><00:02:11.680><c> the</c><00:02:11.920><c> transition</c><00:02:12.319><c> to</c><00:02:12.480><c> Plex,</c>

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After we made the transition to Plex,
 

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After we made the transition to Plex,
we've<00:02:13.360><c> been</c><00:02:13.520><c> able</c><00:02:13.920><c> to</c><00:02:14.640><c> dive</c><00:02:14.959><c> into</c><00:02:15.200><c> the</c><00:02:15.360><c> numbers</c>

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we've been able to dive into the numbers
 

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we've been able to dive into the numbers
so<00:02:15.920><c> much</c><00:02:16.080><c> more</c><00:02:16.480><c> than</c><00:02:16.720><c> I</c><00:02:16.959><c> ever</c><00:02:17.280><c> thought</c><00:02:17.440><c> we</c>

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so much more than I ever thought we
 

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so much more than I ever thought we
would<00:02:17.840><c> be</c><00:02:18.000><c> able</c><00:02:18.239><c> to.</c><00:02:18.720><c> the</c><00:02:19.040><c> information</c><00:02:19.520><c> that's</c>

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would be able to. the information that's
 

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would be able to. the information that's
at<00:02:20.000><c> your</c><00:02:20.239><c> fingertips</c><00:02:20.959><c> and</c><00:02:21.280><c> to</c><00:02:21.520><c> be</c><00:02:21.680><c> able</c><00:02:21.920><c> to</c>

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at your fingertips and to be able to
 

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at your fingertips and to be able to
dive<00:02:22.720><c> into</c><00:02:23.040><c> financials,</c><00:02:23.840><c> dive</c><00:02:24.080><c> into</c><00:02:24.959><c> where</c>

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dive into financials, dive into where
 

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dive into financials, dive into where
our<00:02:25.520><c> inventory</c><00:02:26.000><c> is</c><00:02:26.319><c> and</c><00:02:26.480><c> and</c><00:02:26.879><c> know</c><00:02:27.200><c> all</c><00:02:27.440><c> of</c>

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our inventory is and and know all of
 

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our inventory is and and know all of
that<00:02:27.840><c> information.</c><00:02:28.400><c> I</c><00:02:28.640><c> think</c><00:02:28.720><c> that</c><00:02:28.959><c> that</c><00:02:29.440><c> has</c>

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that information. I think that that has
 

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that information. I think that that has
been<00:02:30.319><c> surprising</c><00:02:31.120><c> at</c><00:02:31.599><c> how</c><00:02:31.920><c> much</c><00:02:32.239><c> information</c>

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been surprising at how much information
 

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been surprising at how much information
you're<00:02:32.959><c> able</c><00:02:33.200><c> to</c><00:02:33.280><c> gather.</c><00:02:34.400><c> We</c><00:02:34.640><c> have</c><00:02:34.879><c> really</c>

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you're able to gather. We have really
 

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you're able to gather. We have really
found<00:02:35.440><c> that</c><00:02:35.680><c> we've</c><00:02:35.920><c> been</c><00:02:36.080><c> able</c><00:02:36.319><c> to</c><00:02:36.560><c> dive</c><00:02:36.959><c> into</c>

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found that we've been able to dive into
 

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found that we've been able to dive into
our<00:02:37.599><c> production</c><00:02:38.080><c> process</c><00:02:38.640><c> and</c><00:02:38.879><c> see</c><00:02:39.040><c> what</c><00:02:39.200><c> our</c>

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our production process and see what our
 

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our production process and see what our
true<00:02:39.680><c> line</c><00:02:39.920><c> loss</c><00:02:40.160><c> is.</c><00:02:40.800><c> That</c><00:02:41.040><c> has</c><00:02:41.280><c> been</c><00:02:41.920><c> such</c><00:02:42.239><c> a</c>

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true line loss is. That has been such a
 

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true line loss is. That has been such a
difference<00:02:42.879><c> with</c><00:02:43.200><c> the</c><00:02:43.440><c> system.</c><00:02:44.239><c> When</c><00:02:44.480><c> we're</c>

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difference with the system. When we're
 

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difference with the system. When we're
making<00:02:44.959><c> ice</c><00:02:45.200><c> cream,</c><00:02:45.519><c> we</c><00:02:45.680><c> put</c><00:02:45.840><c> everything</c><00:02:46.080><c> in</c><00:02:46.319><c> a</c>

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making ice cream, we put everything in a
 

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making ice cream, we put everything in a
tank<00:02:46.640><c> and</c><00:02:46.959><c> you</c><00:02:47.360><c> pump</c><00:02:47.680><c> air</c><00:02:47.920><c> into</c><00:02:48.080><c> it</c><00:02:48.239><c> and</c>

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tank and you pump air into it and
 

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tank and you pump air into it and
sometimes<00:02:48.879><c> you</c><00:02:49.120><c> might</c><00:02:49.280><c> get</c><00:02:49.599><c> a</c><00:02:49.840><c> certain</c><00:02:50.239><c> number</c>

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sometimes you might get a certain number
 

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sometimes you might get a certain number
of<00:02:50.640><c> tubs</c><00:02:51.040><c> and</c><00:02:51.200><c> you</c><00:02:51.440><c> sometimes</c><00:02:51.840><c> you</c><00:02:52.000><c> might</c><00:02:52.160><c> get</c>

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of tubs and you sometimes you might get
 

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of tubs and you sometimes you might get
a<00:02:52.480><c> different</c><00:02:52.720><c> number</c><00:02:52.959><c> of</c><00:02:53.120><c> tubs.</c><00:02:53.920><c> So</c><00:02:54.160><c> batch</c>

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a different number of tubs. So batch
 

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a different number of tubs. So batch
processing<00:02:55.040><c> was</c><00:02:55.280><c> the</c><00:02:55.440><c> best</c><00:02:55.599><c> way</c><00:02:55.760><c> to</c><00:02:56.000><c> go</c><00:02:56.160><c> for</c>

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processing was the best way to go for
 

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processing was the best way to go for
us.<00:02:57.200><c> And</c><00:02:57.440><c> with</c><00:02:57.760><c> that,</c><00:02:58.160><c> we've</c><00:02:58.480><c> been</c><00:02:58.640><c> able</c><00:02:58.879><c> to</c>

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us. And with that, we've been able to
 

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us. And with that, we've been able to
really<00:02:59.519><c> dive</c><00:02:59.920><c> into</c><00:03:00.879><c> where</c><00:03:01.280><c> we're</c><00:03:01.519><c> losing</c>

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really dive into where we're losing
 

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really dive into where we're losing
product<00:03:02.239><c> in</c><00:03:02.480><c> the</c><00:03:02.720><c> system,</c><00:03:03.360><c> what</c><00:03:03.599><c> our</c><00:03:03.840><c> waste</c>

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product in the system, what our waste
 

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product in the system, what our waste
factors<00:03:04.720><c> are,</c><00:03:05.200><c> and</c><00:03:05.840><c> take</c><00:03:06.080><c> those</c><00:03:06.319><c> into</c>

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factors are, and take those into
 

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factors are, and take those into
consideration<00:03:07.280><c> to</c><00:03:07.599><c> make</c><00:03:07.760><c> our</c><00:03:08.000><c> yields</c>

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consideration to make our yields
 

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consideration to make our yields
actually<00:03:08.800><c> much</c><00:03:09.040><c> better.</c><00:03:09.360><c> and</c><00:03:09.599><c> to</c><00:03:09.840><c> be</c><00:03:09.920><c> able</c><00:03:10.159><c> to</c>

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actually much better. and to be able to
 

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actually much better. and to be able to
aim<00:03:10.879><c> for</c><00:03:11.519><c> specific</c><00:03:12.080><c> numbers</c><00:03:12.560><c> and</c><00:03:12.879><c> hit</c><00:03:13.200><c> those</c>

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aim for specific numbers and hit those
 

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aim for specific numbers and hit those
numbers<00:03:14.080><c> by</c><00:03:14.400><c> knowing</c><00:03:14.879><c> the</c><00:03:15.200><c> information</c><00:03:15.680><c> about</c>

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numbers by knowing the information about
 

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numbers by knowing the information about
what<00:03:16.319><c> we've</c><00:03:16.560><c> learned</c><00:03:16.720><c> from</c><00:03:16.959><c> previous</c><00:03:17.280><c> rounds.</c>

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what we've learned from previous rounds.
 

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what we've learned from previous rounds.
I<00:03:18.560><c> would</c><00:03:18.800><c> say</c><00:03:18.959><c> that</c><00:03:19.280><c> our</c><00:03:19.599><c> inventory</c><00:03:20.159><c> has</c>

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I would say that our inventory has
 

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I would say that our inventory has
gotten<00:03:20.720><c> drastically</c><00:03:21.280><c> better</c><00:03:21.680><c> by</c><00:03:22.000><c> being</c><00:03:22.159><c> able</c>

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gotten drastically better by being able
 

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gotten drastically better by being able
to<00:03:22.480><c> trust</c><00:03:22.720><c> our</c><00:03:22.879><c> inventory.</c><00:03:23.599><c> It</c><00:03:23.840><c> is</c><00:03:24.000><c> now</c><00:03:24.159><c> at</c><00:03:24.319><c> a</c>

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to trust our inventory. It is now at a
 

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to trust our inventory. It is now at a
point<00:03:24.720><c> where</c><00:03:25.440><c> we're</c><00:03:25.840><c> probably</c><00:03:26.640><c> somewhere</c>

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point where we're probably somewhere
 

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point where we're probably somewhere
from<00:03:27.360><c> 95</c><00:03:27.840><c> to</c><00:03:28.080><c> 98%</c><00:03:28.879><c> accuracy,</c><00:03:29.519><c> which</c><00:03:30.239><c> for</c><00:03:30.480><c> years</c>

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from 95 to 98% accuracy, which for years
 

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from 95 to 98% accuracy, which for years
that<00:03:31.120><c> would</c><00:03:31.280><c> have</c><00:03:31.440><c> been</c><00:03:31.680><c> insane.</c><00:03:32.560><c> So</c><00:03:32.720><c> I</c><00:03:32.959><c> think</c>

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that would have been insane. So I think
 

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that would have been insane. So I think
when<00:03:33.360><c> we</c><00:03:33.519><c> transferred</c><00:03:34.000><c> from</c><00:03:34.159><c> the</c><00:03:34.319><c> other</c>

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when we transferred from the other
 

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when we transferred from the other
system,<00:03:34.879><c> we</c><00:03:35.120><c> were</c><00:03:35.200><c> at</c><00:03:35.440><c> about</c><00:03:35.760><c> 75%.</c>

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system, we were at about 75%.
 

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system, we were at about 75%.
There<00:03:37.840><c> are</c><00:03:38.000><c> a</c><00:03:38.159><c> million</c><00:03:38.560><c> next</c><00:03:38.799><c> steps</c><00:03:39.040><c> with</c>

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There are a million next steps with
 

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There are a million next steps with
Plex.<00:03:39.840><c> The</c><00:03:40.159><c> thing</c><00:03:40.400><c> about</c><00:03:40.720><c> the</c><00:03:41.040><c> system</c><00:03:41.360><c> that</c>

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Plex. The thing about the system that
 

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Plex. The thing about the system that
everyone<00:03:42.239><c> really</c><00:03:42.480><c> likes</c><00:03:42.879><c> is</c><00:03:43.120><c> there</c><00:03:43.360><c> are</c><00:03:43.519><c> so</c>

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everyone really likes is there are so
 

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everyone really likes is there are so
many<00:03:43.840><c> features</c><00:03:44.159><c> and</c><00:03:44.480><c> so</c><00:03:44.640><c> many</c><00:03:44.799><c> add-ons</c><00:03:45.280><c> that</c>

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many features and so many add-ons that
 

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many features and so many add-ons that
you<00:03:45.760><c> can</c><00:03:45.920><c> make</c><00:03:46.080><c> use</c><00:03:46.400><c> of</c><00:03:46.879><c> that</c><00:03:47.280><c> we</c><00:03:47.519><c> just</c><00:03:47.760><c> haven't</c>

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you can make use of that we just haven't
 

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you can make use of that we just haven't
gotten<00:03:48.239><c> there</c><00:03:48.480><c> yet.</c><00:03:49.040><c> When</c><00:03:49.280><c> you</c><00:03:49.519><c> get</c><00:03:49.680><c> our</c>

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gotten there yet. When you get our
 

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gotten there yet. When you get our
quality<00:03:50.319><c> team</c><00:03:50.640><c> talking</c><00:03:50.959><c> about</c><00:03:51.200><c> all</c><00:03:51.440><c> of</c><00:03:51.519><c> the</c>

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quality team talking about all of the
 

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quality team talking about all of the
things<00:03:51.920><c> that</c><00:03:52.159><c> they</c><00:03:52.400><c> want</c><00:03:52.560><c> to</c><00:03:52.720><c> do,</c><00:03:53.280><c> we</c><00:03:53.680><c> haven't</c>

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things that they want to do, we haven't
 

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things that they want to do, we haven't
fully<00:03:54.400><c> done</c><00:03:54.640><c> our</c><00:03:54.799><c> onboarding</c><00:03:55.599><c> within</c><00:03:56.000><c> Plex</c>

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fully done our onboarding within Plex
 

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fully done our onboarding within Plex
yet.<00:03:56.720><c> That</c><00:03:56.879><c> is</c><00:03:57.040><c> a</c><00:03:57.200><c> very</c><00:03:57.360><c> big</c><00:03:57.599><c> goal</c><00:03:57.920><c> within</c><00:03:58.239><c> the</c>

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yet. That is a very big goal within the
 

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yet. That is a very big goal within the
next<00:03:58.560><c> year.</c><00:03:59.360><c> Eventually</c><00:03:59.920><c> moving</c><00:04:00.239><c> more</c>

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next year. Eventually moving more
 

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next year. Eventually moving more
towards<00:04:00.799><c> automation</c><00:04:01.360><c> within</c><00:04:01.680><c> our</c><00:04:01.920><c> production</c>

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towards automation within our production
 

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towards automation within our production
room.<00:04:02.720><c> I</c><00:04:02.959><c> think</c><00:04:03.040><c> that</c><00:04:03.280><c> would</c><00:04:03.439><c> be</c><00:04:03.599><c> very</c><00:04:03.920><c> helpful</c>

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room. I think that would be very helpful
 

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room. I think that would be very helpful
for<00:04:04.480><c> us.</c><00:04:04.879><c> We</c><00:04:05.200><c> are</c><00:04:05.360><c> planning</c><00:04:05.760><c> some</c><00:04:06.080><c> expansions</c>

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for us. We are planning some expansions
 

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for us. We are planning some expansions
within<00:04:06.959><c> production</c><00:04:07.439><c> and</c><00:04:07.680><c> in</c><00:04:08.000><c> that</c><00:04:08.239><c> process</c>

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within production and in that process
 

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within production and in that process
we'll<00:04:09.120><c> most</c><00:04:09.360><c> likely</c><00:04:09.680><c> automate</c><00:04:10.159><c> a</c><00:04:10.400><c> little</c><00:04:10.480><c> bit</c>

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we'll most likely automate a little bit
 

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we'll most likely automate a little bit
more.<00:04:11.439><c> With</c><00:04:11.920><c> Plex,</c><00:04:12.480><c> we</c><00:04:12.959><c> have</c><00:04:13.200><c> really</c><00:04:13.680><c> moved</c>

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more. With Plex, we have really moved
 

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more. With Plex, we have really moved
into<00:04:14.239><c> the</c><00:04:14.400><c> big</c><00:04:14.560><c> leagues</c><00:04:14.959><c> and</c><00:04:15.200><c> become</c><00:04:15.519><c> a</c><00:04:15.680><c> much</c>

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into the big leagues and become a much
 

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into the big leagues and become a much
more<00:04:16.079><c> legit</c><00:04:16.479><c> company.</c>