WEBVTT

NOTE duration:"00:04:24.5800000"

NOTE recognizability:0.829

NOTE language:en-us

NOTE Confidence: 0.803413251

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00:00:21.030 --> 00:00:22.470
Hello, this is Nicole Bulanda.

NOTE Confidence: 0.803413251

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I work at Rockwell Automation

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as the Customer Advocacy Program Manager

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00:00:26.210 --> 00:00:28.177
and I'm joined by Alan from Gray

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Solutions to talk about Results Achieved.

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Hi, Alan. Good morning.

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Thanks for joining me.

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00:00:32.610 --> 00:00:34.472
Can you tell us what Gray Solutions

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does and what your role is? Sure.

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Gray Solutions is a full-service

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systems integration company.

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We specialize in the food and beverage

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and consumer products markets.

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00:00:42.810 --> 00:00:45.155
So we will build anything from a

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brand-new greenfield facility to

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working on brownfield projects.

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My role is Director of

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Digital Transformation

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so I manage all of our software efforts.

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I love your title Alan, I think

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that's the coolest title.

NOTE Confidence: 0.803413251

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Gray Solutions is in our PartnerNetwork,

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right? Correct, correct.

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So we have a cool story to share

NOTE Confidence: 0.803413251

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about a customer that you've helped.

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Can you tell everyone a little bit about

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the customer and what their issue was?

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Sure, the customer was a food and beverage,

NOTE Confidence: 0.803413251

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or really, consumer product manufacturer.

NOTE Confidence: 0.803413251

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They work making different kinds of wipes,

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disposable wipes,

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things like that.

NOTE Confidence: 0.803413251

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They had some issues that if there

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was ever a concern with the product,

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they have to go back and find where those

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quality concerns may have come from.

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They might need to be able to

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prove that there wasn't a concern

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or find that there was,

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and then what do they need to do about it.

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So with it being a wipe product,

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the water that goes into it is critical.

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So they needed a way to access live

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quality data on their water that was

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used in their products and use it for

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things like corrective actions or

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chasing down a potential product problem.

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Interesting.

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So what did Gray Solutions come to

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this customer with to solve that?

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So it's a customer who we've

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worked with for years

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and we have a lot of their data

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being stored already on premise.

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But what they had was a situation

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where IT and Quality needed to be

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able to access data that was really

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only accessible by Engineering.

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It was data that made sense to engineers.

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So we worked with their IT group

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to create a new version of their

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data in the cloud that would make

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it accessible for their lab folks,

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for their IT people,

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and for others in the organization

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to be able to take quicker action

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on things rather than having

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offline lab data that was after the fact.

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That's really neat.

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So what tools did you use to

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make that a reality?

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So we we took the existing data that

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they had in Rockwell Automation controllers.

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We passed it up through the same data

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collection channels that we've always had,

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nut now we used FactoryTalk Edge

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to move that data to the cloud.

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So we put it up through FactoryTalk

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Edge into Microsoft Azure Cloud.

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So we used Azure IoT hub and then

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we used something called Time Series

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Insights within Azure and Power

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BI to make sense out of that data.

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So it's a very seamless

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transition of data from the facility,

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or facilities in their case,

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up to the cloud and out through

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tools that the IT department

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was already comfortable with.

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That's really neat.

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So was the customer able to use that data

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to help meet the goals they had set?

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They were. So the biggest thing

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for them was response time.

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If you're creating product,

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you don't want to continue creating product

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if there's any kind of an issue. Or

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if you have an issue that did arise,

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you want to be able to find that and

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minimize the impact of that to the market.

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In both of those cases,

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they were successful in doing that

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because they didn't have to wait

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for offline lab data and testing

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and that data was accessible to the

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people that needed to make those decisions.

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So they were able to change from,

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instead of tracing down a problem

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maybe days or even weeks later,

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they were able to find it immediately.

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And if there was a problem occurring,

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even stop production and not produce

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any more product that had a problem.

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Wow, that's great.

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So I'm imagining that's

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fabulous not only for quality,

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but also for maybe waste?

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Would it help them reduce waste?

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It does help with waste and I

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think even even more importantly

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a lot of times in the market

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is just brand reputation.

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You don't want things getting

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out that cause problems.

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That's really neat.

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Thank you so much for sharing a

NOTE Confidence: 0.87331171

4e290602-5449-4e5c-9ba7-6d1a3e3d0c2e
00:03:59.575 --> 00:04:00.985
little bit about what Gray Solutions

NOTE Confidence: 0.87331171

99dd1861-ef3d-47e7-a22f-7580c77c3491
00:04:00.985 --> 00:04:02.712
does and about how you were able

NOTE Confidence: 0.87331171

3834bc9b-d4f1-41e4-8400-3272fdf451d7
00:04:02.712 --> 00:04:03.947
to help this particular customer

NOTE Confidence: 0.87331171

5ab72f54-e8a6-48e1-9677-ca15dbcccfaa
00:04:03.947 --> 00:04:05.074
achieve some neat results. Sure.

NOTE Confidence: 0.87331171

b4b3c6e0-bbf5-4eeb-8ad0-99a07e81b898
00:04:05.074 --> 00:04:06.970
Glad to do it. Thanks so much, Alan.

NOTE Confidence: 0.87331171

26eca788-4261-4b7e-a42f-50481627c7b6
00:04:06.970 --> 00:04:07.500
Thank you.