WEBVTT

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Hi, I'm Nicole Belanda

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from Rockwell Automation.

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I'm the customer advocacy

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program manager and we're here

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to talk about results achieved.

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I'm joined by Ray from Interstates

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to talk about some results that

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they were able to achieve with

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one of their key customers.

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Hi, ray. Hey, how's it going?

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Good. Can you tell us what your

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role is at interstates and then

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also what interstates does?

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OK, so I'm an automation

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manager with interstates.

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We're a design, built, built firm,

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we got about 1200 employees.

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We do anything from consulting,

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automation, construction,

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instrumentation, great.

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So who is the customer we'll

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be talking about today,

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a Country Maid out of West Bend, Iowa,

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they do butter braids and cake rolls.

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Um, provide them to a lot of

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fundraising applications. OK.

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Pretty sure I've seen some of

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those come home with my children.

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So I'm sure that I'm a customer

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of country maid.

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But tell us what were they looking to solve?

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And I know you've worked with them for years,

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right? Yep. Yep.

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It's been about a 10 year relationship.

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They initially came to us trying to

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increase their throughput through

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their facility, higher demand.

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They didn't want to expand their facilities.

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So we're trying to come up with

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some new ways to, you know,

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increase the production and

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reduce some labor.

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Got it.

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So it it wasn't necessarily

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a Greenfield project,

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they already had some equipment in place and

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they were running a line it sounds like,

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but they wanted more throughput

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to meet demand.

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What else were they looking for?

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More efficiency maybe,

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yeah, some more efficiency.

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So yeah,

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you are correct,

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they had some of the equipment

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the facility was running but

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there was no automation was all

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standalone islands of mixers and

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additions and stuff like that.

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So OK,

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So what did Interstate suggest

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and how did you, you know,

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propose that to the customer?

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We initially kind of sat down with them,

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kind of talked through their process well,

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walked the facility,

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sat down with some of their engineering team,

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kind of had a little discussion

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on how we thought we could

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increase their production and what

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kind of you know software packages,

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hardware packages, what would,

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what would work best for them.

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So it kind of stemmed from

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just conversations,

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more of a consulting initial engagement.

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So Interstates as part of

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our partner network, right.

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Yeah, that is correct.

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We are a gold member.

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What does that mean to be a gold

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member of the partner network just

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for those watching. Uh, really?

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Just um.

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We have to have an investment

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in our training.

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We work hand in hand with Rockwell.

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We partner with them on some

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engagements with customers.

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And just you know,

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working as a partnership and we

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really appreciate your partnership

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because you're able to take your

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design and consulting expertise

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out into the field and help

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customers solve problems.

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So tell us a little bit more about what

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was implemented at this customer site.

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So we went with a PlantPAx solution.

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They're utilizing the factory talk batch,

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USC all, Rockwell power control and

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Rockwell controllers historians.

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So they got the full.

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I got the full kit and kaboodle, yeah.

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So we went from no automation

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essentially to an automated line.

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What else changed though,

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because you were able to expand their

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production by adding automation, right?

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Yeah. Yep.

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So initially they talked about getting a,

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building some larger mixers

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and that created a problem.

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They'd have to increase their,

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the building size.

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So we're able to keep the same mixers.

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We were able to add another line.

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I think we reduced the mixing time by about.

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23% which which allowed that those

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mixers to feed an additional line.

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We also increase the line speed by

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14% and reduce a bunch of labor.

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So they were able to almost

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over double their output,

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you know by adding the second line

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without adding any additional labor.

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That's fabulous.

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Those are some really great results.

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So what else has been happening

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with the customer since that

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initial project was done?

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That like with some of the reporting

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features and them actually be able

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to see you know anywhere from what

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is the temperature affect their

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product because with on the pastry

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line with dough and flour and stuff

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like that the outside temperature

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inside temperature really affects

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you know the consistency of that.

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So they actually added on to the

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facility several times since then

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automated more of the ingredient

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feeds we're able to put some

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of the flour inside because of.

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We wanted a certain attempt to

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give it a better texture, um.

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And we've also done some

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ERP integration with them.

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So their distributors would put in

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orders and then their ERP system would

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have essentially create campaigns,

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put them on the batch list, their operator

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would come in in the morning.

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Everything they needed to do

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was already set up.

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They would just essentially hit start.

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And then we did productions and

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consumptions on raw materials in

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their ERP would automatically order.

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Order some of the raw materials

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when they got low.

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This sounds like a really

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fun customer to work with.

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Like they're open to digital transformation,

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they're open to trying new things.

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Yeah, they're very forward thinking.

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I mean, they've worked with us on some

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some testing and some

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beta releases and software,

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we actually two months ago just finished

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up the PlantPAx 5.0 upgrade with them.

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So that's great.

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Well,

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Congrats Country Maid on your

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digital transformation so far and

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your continued journey and thank

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you so much Ray for telling us what

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Interstates is doing and we're

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really appreciative that we got to

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hear your results achieved. Yeah.

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Thank you for your time today.

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I appreciate it.